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What To Do Handbook
You may be:
a consumer protection agency or organization;
a Korean car owner, distributor, dealer or competitor;
a Korean automaker employee, laborer or shareholder;
a prosecutor or traffic safety investigator.
If so, we offer you the chance to get back at Hyundai, Kia, Daewoo, Samsung and Ssangyong.
Here is what you can do:
First: Korean car owners:
1) File complaints and press charges against the maker and dealer of your car (Hyundai, Kia, Daewoo, etc) to the competent authorities ( transport department, automobile club, prosecutor and police,) in your area detailing unfair treatments by your dealer as well as defects and safety problems in your car.
2) Send copy of your complaints to a class action organization in your country for possible class action suit against the maker of your car. Or, join an ongoing class action arrangement against Korean automakers. For example, visit:
www.bigclassaction.com/automotive.html
where you will find in progress class actions against Hyundai and Kia. Join them if your car is Hyundai or Kia. If not, file a fresh complaint. Remember, this is a free service.
3) Send copy of your complaints to the concerned consumer agency and organization in your territory.
4) Print and attach a sticker to the back windshield of your car which says something like: I have been had. Don't repeat my mistake. Don't buy Korean cars.
5) Send copies of your complaints to the followings in Korea:
- Korean President:
webmaster@bluehouse.go.kr
mj2002@mjchung.com
- Hyundai Motor President
djkim@hyundai-motor.com
- Hyundai Motor Counsel
smorgan@hyundai-motor.com
- Hyundai Corporation President
wjpark@hyundaicorp.com
- Daewoo Motor
sysop@dm.co.kr
- Kia Motor
callcenter@kia.co.kr
- Samsung Motor
webmaster@renaultsamsungm.com
- Ssangyong Motor
briant@smotor.com
Second: Korean car distributors and dealers:
1) Refrain from placing fresh orders with your Korean principals till all pending customer complaints are looked into and resolved by such principals to the complete satisfaction of the customers.
2) Refrain from posting misleading ads in the media.
3) Refrain from using bogus warranties to take advantage of unsure buyers( 80% of your customers.)
4) Forward copies of all customer complaints to the competent authorities in your territory to at least avoid being held liable and accountable for them.
5) Keep customers and authorities posted of any fresh complaints you may receive.
6) Sever all relations with your Korean principals in case the pending defects and recalls are not resolved within a reasonable time.
Third: Korean car competitors:
1) File complaints with your government against Korean automakers for following unfair trading practices which include price subsidy, price discrimination, ocean transport fair rebate, false and fraudulent accounting and insider trading, false inflation of engine hp figures, tax favors from the Korean government, misleading advertising, using bogus warranties, conspiring to obstruct the import and selling of foreign cars in Korea, etc.
2) File lawsuits against your Korean competitors to claim damages for their taking unfairly large slices of your market shares everywhere following unfair and illegal trading practices for over 20 years.
3) Lobby for the imposition of 20%-30% anti-dumping tariffs on Korean-made cars imported into your country.
Fourth: Consumer protection agencies and organizations:
1) Demand the immediate recall of Korean-made cars in your country in case they have not been recalled there before since each and every Korean model has been recalled several times for safety reasons in Korea and some western countries only. The millions of unsafe cars which the Korean automakers left unrecalled in most countries have claimed lives already.
2) Take civil and criminal actions against the Korean automakers for knowingly selling unsafe cars in your country and for refusing to recall them as they were made to recall the same in Korea and some western countries only.
3) Launch campaigns for the boycott and ban in your country of Korean-made cars.
Fifth: Korean automaker shareholder:
Sell or dump your shares. They will tumble anyway because of bad management, rising recalls, appreciation of Korean Won, labor unrest, increasing debt servicing burden, declining sales and eroding profits, insider trading and false accounting scandals, stopping of tax and bailout favors from the Korean government.
Sixth: Korean automakers employees and laborers:
Go on a strike as you always do.
Seventh: a prosecutor or traffic safety investigator:
Order the recall and ban of Korean cars in your territory.
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